Refund Policy

Last Updated: February 06, 2026

1. Digital Products Refund Policy

Due to the nature of digital products, all sales are generally considered final once the product has been delivered/downloaded. However, we understand that issues may arise, and we are committed to customer satisfaction.

2. Eligibility for Refund

You may be eligible for a refund under the following circumstances:

  • The product was not delivered or is inaccessible
  • The product is significantly different from its description
  • The product file is corrupted or damaged
  • Duplicate purchase made in error
  • Technical issues preventing product use (not resolved by support)

3. Refund Request Timeline

Refund requests must be submitted within 7 days of purchase. Requests made after this period may not be eligible for refund.

4. How to Request a Refund

To request a refund:

  1. Email us at support@digistorepro.com with your order number
  2. Provide a detailed explanation of the issue
  3. Include any relevant screenshots or documentation
  4. Our team will review and respond within 3-5 business days

5. Non-Refundable Situations

Refunds will NOT be provided in the following cases:

  • Change of mind after purchase
  • Failure to read product description before purchase
  • Incompatibility with your system (if requirements were listed)
  • Product has been fully downloaded and used
  • Request made after 7 days of purchase

6. Refund Process

If your refund is approved:

  • Refund will be processed to the original payment method
  • Processing time: 5-10 business days
  • You will receive email confirmation once processed

7. Contact Us

For any questions regarding our refund policy, please contact:

Email: support@digistorepro.com
Phone: +91-9876543210